Technical Support
As the fastest growing company in India for the Liquid packaging segment, we at TECH-LONG India realise that providing an excellent After-sales service is key for our sustained growth and we are continuously working towards enhancing our capabilities to ensure our customers Machine uptime and Overall Equipment Efficiency is well taken care of. We provide Technical support by on-site troubleshooting & remote access around the clock with our global service network which works on various time zones thereby ensuring that we are available for our customers 24×7.
Few Technical support that we provide include
- Spare parts support
- On-site service support
- Remote support
- Equipment Audit
- Equipment upgrade
- Equipment over haul etc.
- Proactive machine health check-ups
- Data collection and management by MES systems etc.